What do you mean I need a new air filter? I just came for an oil change!

My new friend over at repairpal.com, Jill Trotta, (I found another female mechanic, yay!) has way more experience than me when it comes to cars.  I learned a lot reading an article she wrote about the dreaded auto shop up sell.Honestly, that was one of the reasons I was motivated to go back to school and learn about cars.  How much BS are these shops trying to sell me?  I had no idea if it was right for my car or just a way to chump me to pay $30 more dollars.Like Jill says, "It doesn't matter whether the customer needed the service or repair or not; they still leave with a bad taste in their mouth, having been up sold! "Uhhh pretty much!Check out Jill's article where she talks about why mechanics up sell.  It may help you on your next trip to the shop for an oil change! http://repairpal.com/shop_hub/the-upsellIf you want to learn more about the up-sell and how to know if you really need the service or repair, sign up for a free Girls Auto Clinic Monthly Workshop.  The next one is October 19th at Crest Auto in Philadelphia.  I travel and give workshops for your group or organization as well.  Contact me if you would like to schedule a workshop.