General & Community Manager
Location: Girls Auto Clinic, 7425 W Chester Pike, Upper Darby, PA 19082
Salary Range: $65,000 - $75,000 + bonuses for achieving shop goals
Employment Type: Full-Time
Position available May 2025
About Girls Auto Clinic
Girls Auto Clinic (GAC) is a revolutionary auto repair shop dedicated to educating and empowering women through their vehicles. We hire and train women mechanics, provide top-tier automotive repair services, and create an inclusive, welcoming environment for customers.
As we continue to grow our award-winning and highly-reviewed auto repair shop, we are looking for a General Manager to oversee operations, customer experience, and community engagement while leading our team to excellence.
Who We Are Looking For
We need a highly organized, people-oriented, and mission-driven leader to step into a pivotal role at Girls Auto Clinic. The ideal candidate is passionate about business operations, customer service, sales growth, and community engagement. This person thrives in a fast-paced environment, communicates effectively, and has a strong understanding of financials, operations, and leadership.
Most importantly, we are looking for a true Philly/Delco person—someone who loves this city, understands its culture, and wants to see Girls Auto Clinic become a staple Philadelphia brand. We want GAC to be a Philly/Delco institution—celebrated, recognized, and deeply connected to the people and businesses of this city. If you are passionate about Philly and want to help make GAC a household name here, we want to meet you.
Key Responsibilities
Business Operations & Leadership
Manage all aspects of the business, including operations, HR, sales, and financial performance.
Maintain KPIs and business goals, reporting progress to the owner regularly.
Track, analyze, and report on sales, expenses, and financial goals to increase revenue and control costs.
Oversee employee scheduling, payroll, hiring, onboarding, and performance management.
Customer Experience & Sales Growth
Oversee customer service strategy to maximize customer satisfaction including communications across in-shop, phone, text, and email.
Improve customer retention through strategic marketing initiatives.
Create or enhance customer services and experiences to drive additional revenue.
Work with marketing teams to develop campaigns that drive traffic and sales.
Community Engagement & Brand Growth
Represent Girls Auto Clinic at community events, trade shows, and networking functions.
Build relationships with women auto techs, trade schools, and organizations that support women in automotive.
Partner with local businesses, media, and influencers to increase brand visibility.
Oversee social media engagement, collaborations, and PR efforts.
What You Bring to the Table
5+ years of experience in business operations, management, sales, or customer service (preferably in the automotive industry).
Strong understanding of finance, operations, marketing, and HR.
Excellent leadership skills with experience in managing teams and driving performance.
Passion for women’s empowerment and community engagement.
Highly organized, self-motivated, and detail-oriented.
Ability to problem-solve, multitask, and adapt in a fast-paced environment.
Strong verbal and written communication skills.
Proficiency in CRM software, Point of Sale systems, and Microsoft Office/Google Suite.
Why Join Us?
Be part of a mission-driven, award-winning company that’s changing the automotive industry for women.
Work in an empowering, inclusive, and innovative environment.
Lead a high-performing, passionate team dedicated to customer service and business growth.
Competitive salary with growth potential and performance-based incentives.
Girls Auto Clinic is well on its way to becoming a staple business and brand in the Philadelphia area—joining us now means you’ll play a key role in shaping our legacy and making GAC as iconic as Philly’s most celebrated businesses.
How to Apply
If you’re excited about the opportunity to lead Girls Auto Clinic, we’d love to hear from you! Send your resume and a cover letter detailing why you’re the perfect fit for this role to bhumikag@girlsautoclinic.com.
